Get a Refund for Your Kids' Unauthorized In-App Google Play Purchases

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Get a Refund for Your Kids' Unauthorized In-App Google Play Purchases


If your children made in-app purchases before Google Play introduced parental controls, you may be eligible for a refund. Google just settled with the FTC to refund parents whose kids made game purchases between March 2011 and November 2014.


The consensus: parents shouldn't be charged for purchases they didn't authorize. Google settled with the Federal Trade Commission for $19 million, agreeing that they violated the prohibition on unfair commercial practices by not preventing children from making in-app purchases sooner.


After the first complaints, Google Play finally added parental controls that ask for your password before making a purchase. Parents didn't realize that, by entering the password to authorize one purchase, they opened a 30-minute window during which their children could make as many in-app purchases as they wanted. Those incidents are also a part of the violation. Now you can set your preferences to ask for a password for every purchase instead of every 30 minutes.


Google will contact users who made qualifying in-app purchases to let them know they're eligible for a refund. You have until December 2015 to make a claim.


Google to Refund Consumers at Least $19 Million to Settle FTC Complaint It Unlawfully Billed Parents for Children's Unauthorized In-App Charges | Federal Trade Commission via Gigaom


Photo by Brad Flickinger .




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